|
|
Comparison of chosen central European airports
Kubecová, Lenka ; Zelený, Lubomír (advisor) ; Huňak, James (referee)
This Master Thesis is specialize in comparison of three central European airports in Prague, Vienna and Munich. In the first part there is general information about infrastructure of air transportation. It also includes development of air transportation and also organizations connected with aviation. After that there is some information about airports in general. This part is ended by airlines and low cost airlines. Second part of the thesis is dedicated to individual airports and their characteristics. There is some information about their history and about their attitude to environmental questions. This part also includes information about number of passengers, destinations and airlines. Third part is mostly about analysis of services like transportation to the airports, parking and other services which are compared at the end.
|
|
|
The development of tourism in Lipno
HAČKOVÁ, Kateřina
The first section contains a literature search dealing with relevant topics. Primary data were obtained from structured interviews with mayors of municipalities of Lipno. Secondary information was drawn from the literature and many websites of Lipno. In the practical part was prepared a complete analysis of the supply of tourism services. Next was drafted analysis of internal and external environment of Lipno, using SWOT analysis. Based on the analysis and primary research was prepared an optimum development plan of Lipno. Part of the development plan is costing the selected development measures. Recommendations made in developing the plan should lead to the development of tourism in Lipno, and to increase the competitiveness of Lipno.
|
|
|
The analysis of the current state of the selected hotel and business plan proposal for the future
PODLEŠÁKOVÁ, Adéla
This thesis is mainly focused on the analysis of the selected service facilities in Trebon (Aurora Spa and Berta Spa) and the proposal of optimal development plan for maintaining competitiveness in Berta Spa. The importace of the thesis consists in the diagnostic level and quality of services provided in these facilities. The thesis is carried out analyzing market conditions, the internal environment of the spas. In order to elaborate this thesis 139 questionnaires in the survey were obtained and structured interviews with the staff of the spas were conducted. The purpose of this thesis is also summarize the observations of the spa and wellness trends, proposing the possibility of other services including cost calculation. The observations can serve as a basis for future studies and help to develop a supply of spa facilities in Trebon.
|
|
|
The analysis of services provided by personal agency
KÁCHOVÁ, Veronika
This work was aimed at analysing services provided by personal agency Manpower and finding their quality via the key clients. Firstly, the labour market in the Czech Republic with accent on the region of Písek, where the cooperating branch of Manpower operates, was analysed. After the deep analysis of offered services, the planned questionnaire research was done with intention to discover the service quality from clients´ view. There were several options suggested to improve the current situation.
|
|
|
Approaches to determining the value of public services from consumers perspective
Řehák, Tomáš ; Stejskal, Jan
Potřeba hledat úspory ve veřejných rozpočtech staví čím dále větší počet veřejných knihoven před úkol odpovědět na otázku po své užitečnosti. A odpovědět nikoliv ve floskulích či neměřitelných kategoriích. Je třeba odpovídat v korunách, procentech či měsících návratnosti. A je třeba nalézt odpovědi nejen na otázky užitečnosti knihovny jako celku, ale i jednotlivých služeb či jejich okruhů. Městská knihovna v Praze spolu s Univerzitou Pardubice a Univerzitou Matěja Béla v Bánské Bystrici pracují na tříletém projektu, který by měl pomoci nalézt metodiku hodnověrně prováděných výzkumů v této oblasti.
Slides: idr-517_1 -  PDF
Video: idr-517_2 -  MP4
|
|
| |
|
|
Analysis of agro-tourist offer services in the western and southern Bohemia and Vysočina region
ŘEHOUŠKOVÁ, Jana
The theme of the thesis is to offer analysis of agro-tourist services in the western and southern Bohemia and Vysočina region The aim of this work is the analysis of agro-tourist services offered in selected areas and evaluation of information obtained from a questionnaire survey of selected agro-tourist visitors through the facility. The thesis describes the geographical area of each reference potential, followed by a description of selected agro-tourist facilities, including their mutual comparison. Furthermore, the comparison between the areas of interest, evaluation results and a comparison of Czech and foreign agro-tourism. The thesis made ??proposals for improving the agro-tourist offer services that could contribute to the strengthening of the Czech agrotourism. The last part looks for possible financing sources and uses of funds funded the development of rural tourism and agrotourism in the monitored areas. For better orientation, the color assigned to each area, which is a line of work. For clarity in the work are also used clear tables and graphs that help to better describe the observed data from the survey.
|
|
| |
|
|
Analysis of provider services offered by the Czech Postal Service
KOVÁŘOVÁ, Kamila
The goal of the Thesis was to analyze the present offer of provider services offered by the Czech Postal Service. After having performed individual analyses, I came to the conclusion that the offer of services is quite wide, although most services still have elements to improve. I would asses the CzechPOINT service as the best. At present when people's time is expensive and the need of official documents grows, the service is correctly focused. The possibility to use only one office to settle a lot of affairs solves long-time problems with crowded offices with endless queues. On the contrary, pension service is, in my opinion, one of the services requiring changes. The direction in which the service is set seems obsolete to me. The basic significance naturally does not change, but people who would appreciate revisions are reaching pension age already. The SIPO service has used inspiration from abroad. It has made use of worldwide experience with ebilling solutions at establishing the eSIPO electronic service. The service offers the customers electronic administration and check of both regular and irregular payments. ČSOB Stability Pension Fund is also one of the services that still have elements to improve. Possible change has been proposed in the synthetic part of this Bachelor Thesis. The change would consists in reduction of costs of next periods. Thanks to reduction of that item, the Stability Pension Fund could get more popularity among customers. Particularly at present, when people do not like running risks with finances, people pass more and more frequently from one pension fund to another, more advantageous. My assertion that people do not like running risks in periods of economic crisis does not apply to betting and lottery activities. As the performed analysis has shown, Sazka a.s., a betting company, has experienced increase of the number of customers at this time.
|
|
|
Innovation of services in selected pension
ŠIRMEROVÁ, Jana
The main aim of this diploma thesis is to analyze the services provided by the pension which is located in the center of České Budějovice and analysis of the guests satisfaction with the services provided and their interest to extend the service offer.
|
guest ::
